Dear readers, clients and colleagues,

The health and safety of our staff, clients, readers and colleagues are paramount during the novel coronavirus outbreak. Our offices remain open and our industry-leading content continues to be created and distributed. Our thoughts and best wishes go out to our readers and clients as you also adapt to the quickly-changing crisis in front of us. Like you, we continue to monitor the situation, and respond based on best-practices recommended by provincial, federal and international health authorities.

Here are some of the steps we have already taken:

Travel and events: All business travel outside of Canada has been cancelled. Travel within Canada will be exceptional. Our own branded events scheduled over the next six weeks have been postponed, and additional postponements are being considered. Internal meetings are limited to a maximum of 10 people, and we are encouraging the use of our suite of online networking tools as an alternative.

Working options: All staff have been given the option of working remotely and our IT department continues to help with those options. Our solutions are cloud based, and most staff already have the process and communication tools to work remotely: That transition will be swift and smooth. The remaining functions requiring an onsite presence at this point will be spread throughout the offices to facilitate effective social distancing.

Sanitization and hygiene: Hand sanitizer and disinfectant wipes are widely available throughout our offices, and we have stepped up cleaning and sanitization efforts. We have encouraged best practices regarding hand washing and personal protection, widely recognized as the best way to slow the spread of coronavirus.

Business continuity: A large percentage of our functions can be managed remotely with no decline in efficiency or service levels. We have contingency plans in place in the event that a large volume of our staff is on sick leave at any one time, as well as in the case we no longer have regular access to our offices. We continue to work closely with IT, digital, accounting and audience development to ensure that we can maintain a high level of service to readers and clients. We have been in touch with our own vendors to ensure they have plans in place.

We will continue to respond to this evolving situation with calm professionalism as required to ensure the safety of our employees, clients and partners. Agility has been a key Annex value for all of its 25+ years of existence. It will be key over the coming months.

We are committed to providing readers and clients with the same high level of content and marketing solutions they are used to receiving. We also have your own challenges top of mind throughout this crisis, and hope you can manage it with minimal disruption. We are here to help. Stay well.

Scott Jamieson, Chief Operating Officer