Fulfillment Policy for Annex Business Media
Refund Policy:
Event Registrations:
Refunds for event registrations are available under the following conditions:
Full refund if cancellation is requested at least 30 days prior to the event date.
Partial refund (minus processing fees) if cancellation is requested between 15 to 30 days prior to the event date.
No refunds will be issued for cancellations made within 14 days of the event date.
Webinar Registrations:
Refunds for webinar registrations are available under the following conditions:
Full refund if cancellation is requested at least 48 hours prior to the scheduled webinar.
No refunds will be issued for cancellations made within 48 hours of the scheduled webinar.
Buyers Guide Directory Listings:
Refunds for buyers guide directory listings are available under the following conditions:
Full refund if cancellation is requested within 7 days of purchase.
No refunds will be issued for cancellations requested after 7 days of purchase.
Delivery Policy:
Event Registrations:
Event registration confirmation and details will be delivered via email immediately upon successful registration.
Webinar Registrations:
Webinar registration confirmation and access details will be delivered via email immediately upon successful registration.
Buyers Guide Directory Listings:
Buyers guide directory listing confirmation and instructions will be delivered via email within 1-2 business days of purchase.
Return Policy:
Event Registrations and Webinar Registrations:
As these are non-tangible services, returns are not applicable.
Buyers Guide Directory Listings:
Returns are not applicable as the buyers guide directory listings are digital services.
Cancellation Policy:
Event Registrations:
Cancellations for event registrations are allowed under the refund conditions mentioned above.
Webinar Registrations:
Cancellations for webinar registrations are allowed under the refund conditions mentioned above.
Buyers Guide Directory Listings:
Cancellations for buyers guide directory listings are allowed under the refund conditions mentioned above.
Note: Annex Business Media reserves the right to modify this fulfillment policy at any time without prior notice. Customers are advised to review this policy periodically for any updates or changes.